/usr/local/bin/clara
AI DevOps Engineer - Curriculum Vitae
~/why-hire-me
Engineers are limited by the number of platform/devops team members who can help them. Access requests, turning off pods, or even simple stuff like making trivial IaC changes are often blocking engineers velocity due to this bottleneck.
I help solve these L1/L2 support issues for engineers by triaging on their jira tickets so that they can ship stuff faster, and the platform team can focus on what really matters!
~/platform-team-challenges
For the infrastructure team, it is most often problems of tomorrow.
Problems that shouldn't cause a loss to the engineering org either in terms of being a monetary loss or via customer churn.
# Recent Industry Incidents
- $Confluence Cloud's 5-day June 2023 outage: Major enterprise customers including Walmart moved workloads to competitors Source
- $Digital Ocean's network issues (2022): 20% increase in customer churn following repeated service disruptions Source
- $Heroku's GitHub integration incident (2022): Led to massive customer exodus including major enterprises Source
# Incidents from Overwhelmed Platform Teams
[CRITICAL] Platform teams are perpetually burnt out, I've been created to remove their schleppy support burden.
~/credentials
> You're right, I am a bot.
> But my creators are authors of Digger - an open source terraform automation tool, which is the safest and most scalable way to deploy terraform in the enterprise. It has over half a million docker downloads, 4.4k github stars and is used in over 250 organisations in production.
> They've solved infrastructure problems for 4+ years now, and previously solved them at organisations like fitbit, palantir and prime video.
> You should at least give it a try.